Senior DevOps Engineer

Ali Lihic

Infrastructure that scales. Security that holds. Costs that drop.

9 years of enterprise cloud operations across EMEA. Azure, Terraform, Kubernetes, and the stubborn belief that production systems should be boring at 3am.

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By the numbers

Impact at scale.

Real outcomes from production environments.

€180K+

Annual savings

90%+

Automation

60→5min

Provisioning

42→71%

Security gain

What I do

Capabilities.

Deep expertise across the stack. No gaps. No handoffs.

☁️

Cloud Architecture

Azure-native design with private endpoints, managed identity, and security-first defaults.

⚙️

Infrastructure as Code

Terraform modules with remote state, RBAC, and automated security scanning.

📊

Observability

Grafana, Prometheus, Azure Monitor. MTTD reduced by 65%.

🔒

Security & Identity

RBAC, Conditional Access, PIM. ISO 27001-aligned controls.

🚀

CI/CD Pipelines

GitHub Actions, Azure DevOps. Fast, safe deployments with rollback.

💰

FinOps

Rightsizing, reserved instances, lifecycle management. Spend under control.

Tools

Stack.

Not a laundry list. These are the tools I use to ship.

Azure Terraform Kubernetes Docker GitHub Actions Azure DevOps Grafana Prometheus PowerShell Bash Python Entra ID FinOps AKS Helm

Where I've been

Experience.

Enterprise scale. Real incidents. Measurable outcomes.

2022 — Present

Senior Cloud Platform Engineer (L3)

AppXite / Lenovo Global Software Group

Owned L3 production support across Microsoft 365 and Azure partner ecosystems (500+ enterprise tenants)
Resolved global billing sync failures preventing €50K+ monthly revenue leakage
Reduced MTTD by 65% through Grafana/Prometheus alerting and Azure Monitor dashboards
Cut Azure spend by €95K/year via automated shutdowns, storage tiering, and rightsizing
Improved security posture from 42% to 71% through Conditional Access, PIM, and MFA enforcement
Built 15+ PowerShell runbooks reducing user provisioning from 60 min to under 5 min

2021 — 2022

DevOps / Cloud Engineer

Archway Computer (MSP)

Managed Azure environments across 8+ client tenants with 99.5%+ uptime SLA
Automated deployments via PowerShell/ARM, reducing onboarding from 3 days to 4 hours
Supported VMware clusters (12 hosts, 200+ VMs) and 4,000+ endpoints
Reclaimed €30K+ in unused Microsoft 365 licenses across client base

2015 — 2021

Senior IT Infrastructure & Security Administrator

Capita Customer Solutions Ireland

Administered hybrid infrastructure for 1,400+ users across 3 countries, 99.9%+ uptime
Managed 500+ servers across VMware vSphere and XenServer with 20TB+ SAN storage
Reduced infrastructure spend by €85K+ through resource optimization and zombie server retirement
Led migration of 80+ workloads to Azure including AD Connect and Exchange Online
Led team of 3 engineers, established on-call rotations and incident response playbooks

Ali Lihic

Impact at scale.

Capabilities.

Stack.

Experience.

Let's build somethingthat lasts.

Let's build something
that lasts.